REQUEST FOR LOAN INSTALLMENT DEFERRAL

  • Service Description:

    It is a service provided to current clients who benefit from the services of the Muhammad Bin Rashid Fund to support SMEs by submitting a letter requesting the postponement of a premium loan.

  • Service Structure and Type:

    Supplementary Procedural service.

  • Service Requirements:

    • Request letter from the applicant.
    • Fill out the service submission form via e-mail.
  • Customer Journey steps:

    1. Send a message via the unified Foundation e-mail: info@sme.ae
    2. Communicating with the applicant and discussing the request
    3. Notify the applicant of an electronic message of approval / rejection.
    4. The applicant's signature on the updated payment schedule.
  • Service Correlation with Other Services:

    Funding Services

  • Service Limitation

    N/A

  • Service Provision Channels

    Foundation e-mail: info@sme.ae
    Mohammed Bin Rashid Fund for SME Website: thefund.ae

  • Expected Service Completion Time:

    10 working days

  • Expecting Waiting Time:

    15 minutes

  • Beneficiary:

    Individuals Category - New Entrepreneurs from Citizens.
    Members Category - National Projects Owners. (Beneficiaries of Funding Services).

  • Service Fees (if any):

    None

  • Service Delivery Times:

    24/7

  • Frequently Asked Questions:

    How often is it allowed to use the service?
    There is no specific number of application submissions, but the approval of the committee is required.


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